New Course:
Leading Respectful Workplaces:

Leadership Series

Practical leadership skills to address incivility, bullying, sexual harassment and workplace risk early and effectively.

About

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Inappropriate workplace behaviour issues rarely start as formal complaints. They start small; incivility, tension, avoidance and poor conversations. And in those moments, leaders either reduce risk, or reinforce it.

This practical, 3.5 hour leadership course is designed to give leaders the confidence, clarity and tools to step in early, address behaviour appropriately, and create respectful, high-performing workplaces.

This is leadership capability building.

Who This Session Is For

This course is specifically designed for leaders, including CEO’s, Managers and Supervisors and HR professionals supporting leaders. This course is not suited for general employee training.

Participants will leave with practical, usable skills to:

Recognise Risk Early

Identify incivility, bullying, sexual harassment and discrimination
Understand leader responsibility
Spot early warning signs before issues escalate

Take Confident Action

Know when and how to step in without waiting for complaints
Apply Positive Duty in everyday leadership
Make fair and defensible decisions

Have Effective Conversations

Use the COIN conversation model to address behaviour clearly and professionally
Handle difficult conversations without escalating conflict
Balance care and accountability

Respond to Issues & Complaints

Apply the LEAD framework to respond appropriately and confidently
Understand informal vs formal pathways
Maintain procedural fairness and psychological safety

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Why Attend This Session

This course is highly practical and applied. Participants will not just learn concepts. They will practise them. Leaders don’t need perfect words. They need clear, respectful and structured conversations.

Small, practical group format
Real world tools and frameworks you can apply immediately
Safe environment to practice conversations
Led by highly experienced HR practitioners
Includes catering and practical resources
Tea provided with dairy and gluten free options

Book Your Place

Your Facilitators

Gina Clayton

Based in North Queensland, Gina Clayton is the founder of iFreelance and a highly experienced HR professional with over 25 years working with organisations, leaders and boards across multiple industries: private, industry and community services. Gina specialises in practical, real world solutions across leadership capability building, organisational culture and performance, employment relations and compliance and workplace risk and safety. Gina is known for translating complex workplace requirements into clear, practical leadership actions.

Cheryl Keegan

Based on the Sunshine Coast, Cheryl Keegan is an experienced Human Resources (HR) Professional, Leadership Coach and Workshop Facilitator and is passionate about all things people and culture. With over 20 years’ experience partnering with business leaders to optimise workforce capability through the provision of strategic and operational HR and leadership support, she provides flexible and practical solutions across the full scope of HR professional practice.

Human Resources Management

Safety Management

Quality Management

New Course:
Leading Respectful Workplaces:

Leadership Series

Inappropriate workplace behaviour issues rarely start as formal complaints. They start small; incivility, tension, avoidance and poor conversations. And in those moments, leaders either reduce risk, or reinforce it.